Guidance
| After-sales service | |
| 1、The production guarantee time 12 months since the delivery date. | |
| 2、We have life time maintenance for our productions.If the productions have quality problem still in guarantee time,we maintain and replace it for free. | |
3、After we receive the customer complain, |
|
| 4、For the problems need handle on site ,after customer contacted our customer service people,for customer in Xi'an area, we will be there within 24 hours,outside Xi'an,we will be there within 48 hours, outside Shaanxi province we will be there in 72 hours. |
|
| 5、For the problems not caused by our production quality,we will change the consultant and tech support fee. | |
| 6、For the equipment damage not caused by our quality or our the guarantee time,we will provide paid service. | |
7、For customer complain convenience,our fax is on for24*7. Fax:029-88238581 |
|
Serve the customer